Hiring Private Security: 8 Mistakes That Could Compromise Safety

Given how unpredictable the world and life have become, it is not possible to put private security as an option any longer, it has become a need. Whether securing a private property, a commercial property, an event, or high-profile individuals, the actual level of quality of service provided by the selected security agency goes a long way in determining how safe and comfortable one gets to feel. Since it’s such a big industry, not all agencies have the same level of expertise or reliability

To avoid making wrong choices, it’s important to be aware of what to avoid while selecting a private security company. This blog discusses some common errors for businesses and individuals, along with suggestions on how to avoid them.

Overlooking Licensing and Certification of the Private Security Agency

The very first thing to find out is if the security agency is properly licensed and certified under the laws of your state or country. Unlicensed or uncertified security agents are not only unqualified but can also pose a legal risk. They may not have the required training to come through in the face of an emergency or follow legal procedures during incidents.

What you need to do instead:

Always ask for a license proving the agency to be duly authorized. Check whether the agency is registered under local law, for e.g., the Private Security Agencies Regulation Act 2005 (PSARA). Do ensure that the guard provided must have gone through background checks and must be trained as well.

Focusing Only on Cost

There is nothing wrong with comparing services offered and those that fall under your budget. However, in matters of security, the cheaper choice will actually cost you greatly. Very low price agents often undermine quality by hiring guards with little or no training, turning a blind eye to regulations, or using outdated technology.

Instead:

Compare values. Balance prices with professionalism, guard training, experience, technology, and customer reviews. The one with a slightly higher price often offers better protection and accountability. Think of it more as an investment rather than an expense.

Not Checking Industry Experience of Private Security Agency

Many people assume that all security firms operate at the same level, but the experience involved in the matter is vital. Agencies that do not have real operational experience dealing with your actual security needs, whether you are residential, corporate, industrial, or event-based, cannot derive workable solutions.

What to do instead:

Consider agencies who can prove their expertise in the field of security service you require. Do not hesitate to demand case examples or past completed assignments. An agency that has experience will willingly disclose its history and track record.

Ignoring Reputation and Reviews of the Private Security Agency

In today’s fast-paced digital scenario, it is actually easier than ever for one to put upon the reputation of a company. Sadly, clients often still tie their contracts without interacting with reviews or other clients. 

What should they do instead? 

Look for their Google reviews, testimonials, or any other third-party review sites. Ask the agency for their client references. Any firm with a standard will gladly share with you their feedback and history of past performances.

Lack of Customization and Flexibility

Security is not some standardized product. Rigidity should act as a warning if the agency you are considering offers such packages without inquiring into your specific needs.

What you should instead do:

Check that the agency will perform a site assessment and tailor services based on your threat level, property size, entry points, and surveillance needs. This shows that your security is truly a concern for them.

Poor Communication and Reporting by Private Security 

Security works with constant communication for daily reporting, providing alerts in case of abnormal activity, or coordinating emergencies. At a time that matters most, if the agency does not have clear communication procedures, you might be kept in the dark.

What to do instead:

Ask about their reporting system. Are daily logs, emergency responses, or digital reports presented to you? Ensure that communication between your agency and your team is well defined and operational 24/7.

No Technological Integration used by the Private Security Agency

Security no longer means just guards standing by gates. Surveillance cameras, access control systems, GPS tracking, and real-time reporting tools are all very popular now. Without tech infrastructure, there are limited capabilities.  

What to do instead:

Choose a company that combines technology with service. Ask whether they carry a smartphone app for patrol tracking, or whether their services include CCTV integration, biometric attendance, or perhaps an AI-based surveillance tool. Smart tech means smarter watch and accountability.

Not Having a Plan

In the case of fires, theft, riots, or some medical emergency, just being present will not be enough. The absence of a proper plan during such situations could be a disaster in a crisis.

What to do instead:

Before hiring, ask the agency to explain their standard operating procedures (SOPs) for different scenarios. A good agency will have detailed emergency protocols and trained personnel to execute them efficiently.

Why This Matters

Private security company selection is often the thin line between safety and exposure to risk. Many businesses and individuals are under the impression that just placing a uniformed guard at the door is enough but real security requires much more than that.

Security should be proactive, experienced, responsive, and should take ownership of responsibilities. Steering clear of the above-mentioned missteps will help you stay away from those agencies that would sell away or compromise your security, integrity, or efficiency.

Every security arrangement is an investment in protection, reputation, and peace of mind. Choosing an appropriate agency begins when one can cautiously avoid the following: unlicensed handling, lack of experience, poor communication, and an overly rigid service.

You might be a business owner, event organizer, or someone seeking protection, so do invest time in scrutinizing the credibility and competence of the agencies on your shortlist.

Need a Trusted Private Security Guard Agency?

The team of Blue Eyes Surveillance believes that real security encompasses vigilance, reliability, and professionalism. Our private security services are tailored according to your specifications and provided by guards and staff who are thoroughly trained. We back our services with modern Surveillance Technology and 24-hour monitoring.

 Discover smarter, safer security at Blue Eyes Surveillance and elevate your protection standards today.